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Question		Answer
an agreement between two people or groups about how something happens or will happen start learning		arrangement
to go to an event, place, etc start learning		(to) attend
able to be bought, used, or reached start learning		available
the process of sending peoplebills asking them to pay money owed start learning		billing
to get something by paying money for it on the internet start learning		(to) buy online
a place in a factory, office, etc. where food and meals are sold start learning		canteen
to find out if something is correct or true start learning		(to) check
one of a group of people who work together start learning		colleague
To go somewhere in order to take someone/something away start learning		(to) collect
the act of communicating with people start learning		communication
wanting very much to win or be more successful than other people start learning		competitive
to direct your attention or your efforts towards a particular activity start learning		(to) concentrate
to make request for a supply or delivery of goods certain, often by telephone or writing start learning		(to) confirm
to spend time thinking about a possibility or making a decision start learning		(to) consider
to reduce expenses start learning		(to) cut costs
an agreement or an arrangement, especially in business start learning		deal
to take goods, letters etc. to the person or people they have been sent to start learning		(to) deliver
The act of taking goods letters etc to the people they have been sent to start learning		delivery
Sad because something you hoped for has not happened or been as good, successful, etc. as you expected start learning		disappointed
to make someone more likely to do something start learning		(to) encourage
the process of asking) a question start learning		enquiry (inquiry)
The company that transports goods all over the world start learning		global carrier
Things that are produced to be sold start learning		goods
available for sale or use start learning		in stock
The first letter of a word, usually a person’s name start learning		initial
to have as a plan or purpose start learning		(to) intend
a list showing what you must pay for goods that have been sold, work that had been done, etc, start learning		invoice
a place or position start learning		location
the careful organization of a complicated activity so that it happens in a successful and effective way start learning		logistics
a design or symbol used by a company to advertise its products start learning		logo
To formally stand that you’re not satisfied start learning		(to) make a complaint
to fulfill, satisfy what you’re expecting start learning		(to) meet expectations
a regularly printed document consisting of news reports, articles, photographs and advertisements start learning		newspaper
Not available to be sold start learning		out of stock
to have something that legally belongs to you start learning		(to) own
To put something into a box, bag, etc. to be sold or transported start learning		(to) package
an increase in the fixed amount of money you earn for doing your job start learning		pay rise
to pay the cost of things provided or work done together start learning		(to) pay the invoice
to arrange to have an order start learning		(to) place an order
to deal with a request to make, supply or deliver food or goods start learning		(to) process the order
anything that serves to remind start learning		prompt
to give someone informationthat they need start learning		(to) provide information
To buy something start learning		(to) purchase
to tell a customer how much money you will charge them for a job, service or product start learning		(to) quote (a price)
an amount or level of payment start learning		rate
the way in which two things are connected start learning		relationship
To discuss changes to the terms of the agreement start learning		(to) renegotiate
a place where meals are prepared and served to customers start learning		restaurant
the department selling goods to the public, usually in small quantities start learning		retail service
something that is given or sent back, esp unsatisfactory merchandise returned to the maker or supplier start learning		returns
to look somewhere carefully in order to find something start learning		(to) search
a load of goods that are sent from one place to another start learning		shipment
to write your name, usually on a written or printed document, to show that you agree with its contents start learning		to sign
looking or being almost, but not exactly, the same start learning		similar
how fast something moves start learning		speed
a condition or way of being that exists at a particular time start learning		state
an accepted or official position start learning		status
any type of shop start learning		store
an idea, plan or action that is suggested start learning		suggestion
to be right for a particular person, situation or occasion start learning		(to) suit
something that helps you to do a particular activity start learning		tool
to follow the movement, progress or development of something start learning		(to) track
the system of following goods which were sent to a particular place start learning		tracking system
not well start learning		unwell
a building where large quantities of goods are stored, especially before they are sent to shops or customers start learning		warehouse
happening once a week or every week start learning		weekly
the choice describes something that includes a large amount or many different types of thing start learning		wide choice

unit 8

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