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Question		Answer
Departmentalization start learning		The process of grouping together people and jobs into work units
Centralization start learning		The concentration of authority for most decisions at the top level or an organization.
Decentralization start learning		The dispersion of authority to make decisons throughout all levels of the organization. alization
Delegation start learning		The process of distributing and entrusting work to other persons.
Formal structure start learning		The official structure of the organization.
Informal structure start learning		The set of unofficial relationships among an organization’s members.
Organizing start learning		The process of arranging people and resources to work toward a common purpose.
Organization structure start learning		A system of tasks, reporting relationships, and communication linkages.
Organization chart start learning		Describes the basic arrangement of work positions within an organization.
Chain of command start learning		Links all persons with successively higher levels of authority.
Span of control start learning		The number of subordinates reporting directly to a manager.

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