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Question		Answer
1. Catering start learning		d) provides meals
2. Customer Services start learning		f) deals with after-sales service and complains.
3. Dispatch and Distribution start learning		j) sends out goods to the customers.
4. Finance start learning		1) deals with money coming in and going out of the company
5. Health start learning		e) cheeks for dangers at work, monitors health.
6. Maintenance start learning		h) checks equipment regularly, carries out repairs.
7. Marketing start learning		m) makes sure that products are widely known, finds out customers' needs.
8. Personnel start learning		a) deals with training, recruitment, staff problems.
9. PR = Public Relations start learning		p) talks to journalists, presents the company to the public.
10. Production start learning		i) produces goods.
11. R&D = Research and Development start learning		b) develops new products and new ideas.
12. Reception start learning		o) deals with visitors, takes messages.
13. Quality Control start learning		k) monitors company products, tries to improve their quality.
14. Warehouse start learning		q) stores the goods.
15. Sales start learning		c) sells goods, contacts customers, deals with inquiries about products.
16. Security start learning		n) protects staff and property against crime.
17. Switchboard start learning		g) deals with telephone calls in and outT of the company.

1 курс