Le service client - Customer care

 0    15 flashcards    businessFRENG
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Question
Answer

se renseigner à propos de quelque chose
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to look into something
phrasal verb

être responsable de
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to be responsible for

être honnoré
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to be grateful

apprécier
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to appreciate

to inform

faire suivre
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to follow up

expliquer quelque chose à quelqu'un
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to talk somebody through something
phrasal verb

to assist

to confirm

(s') excuser
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to apologize

un service après-vente (SAV)
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after-sales service

résoudre in French
to resolve

recommander
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to recommend

la négligence
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negligence

to assure


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