Le service client - Customer care

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Question
Answer

un service après-vente (SAV)
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after-sales service

(s') excuser
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to apologize

être reconnaissant
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être reconnaissant in French
to be grateful

expliquer quelque chose à quelqu'un
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to talk somebody through something
phrasal verb

to confirm

to inform

être responsable de
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to be responsible for

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The lesson is part of the course
"Business English (version française)"
(total 953 flashcards)

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