rozdział 4

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Question Answer
soft skill
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miękkie umiejętności
contemporary approaches
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współczesne podejścia
stage up
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etap/faza
need is met
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potrzeba jest zaspokojona
recognition
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uznanie
acknowledgement
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potwierdzenie
sense of status or importance
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poczucie statusu lub ważności
self-fulfilment
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samorealizacja
empowerment
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upoważnienie / giving employees the authority to make decisions without traditional managerial approval
enabling
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umożliwienie / giving them the tools
management by objectives (MBO)
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zarządzanie przez cele (MBO) MBO calls on managers to work with employees to formulate clear, ambitious but achievable goals
top-down
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z góry na dół
bottom-up
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oddolne
office politics
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Polityka biurowa
on the grapevine
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pocztą pantoflową/ passed from one person to another in conversation
medium of meetings
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średnich spotkań
active listening
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aktywne słuchanie / this means listening with full attention
assertiveness
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pewność siebie / this means stating your needs and opinions confidently and clearly
taskforce
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zespół

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