Moja lekcja

 0    30 flashcards    zuza1357
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Question Answer
to have a guest experience
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mieć doświadczenie gościa, to feel the same as a customer feels, a product of an interaction between customer and a company
Sth give someone an Edge in understanding sth
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Daj komuś Edge'a w zrozumieniu czegoś
High-end
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Wysokiej klasy, one of the most expensive or the most advanced
Customer service requirements,
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Wymagania dotyczące obsługi klienta, obligatory things in customer service
Definite increase in sth,
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Zdecydowany wzrost czegoś, to become greater certainty
To have to up someone’s game to do sth
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Żeby zrobić coś dla kogoś, żeby coś zrobić
Take one sip
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Weź jeden łyk, to get a small quantity of sth
free if charge
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bezpłatnie, jeśli opłata, without payment
that’s not our policy
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to nie nasza polityka, that’s not our plan of action
label
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nalepka, to identify someone with sth
carry out consumer satisfaction survey
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przeprowadzić badanie satysfakcji konsumenta, to hold/suport a proces of discovering wheather the customer are satisfied with the products
no-frills airline
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linia lotnicza bez dodatkowych udogodnień, without any special features
keep someone ocupied
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give someone sth to do, to not be bored
Staff look after someone
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Personel opiekuje się kimś, Staff take care about someone
Be pleased to hear-
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Ciesz się, że słyszę, be satisfied to hear sth
Use supplier –
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Użyj dostawcy, use a party that supplies goods
urgently
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pilnie, quickly
Extremely friendly-
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Niezwykle przyjazny, very friendly
Get helpful treatment
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Uzyskaj pomocne leczenie, to be trated with special care
let someone down
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zawieść kogoś
be put out indeed
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być rzeczywiście zgaszonym
Flimsy mobile steps
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Liche ruchome kroki, very thin
be in a mad rush
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być w szaleńczym pośpiechube in a hurry
Be a bit of a scramble at Times
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Trochę wygłupów w Czasie
Attendant
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Asystent, someone whose job is to help people
Nasty viruses
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Paskudne wirusy, unpleasnt
Cabin crew-
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Załoga, a team which works in a plane
Sit at the back for the plane
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Usiądź z tyłu do samolotu
Have ressuring manner
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Have ressuring manner, giving hopes to people
real bargain
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prawdziwa okazja, for very low price

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