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Question
Answer
revenue
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przychód
profit
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zysk
loss
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strata
market
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rynek
target
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cel
forecasring
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prognozowanie
objective
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cel
growth
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wzrost / rozwój
key performance indicator
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kluczowy wskaźnik wydajności
return on investment
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zwrot z inwestycji
business to business
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biznes do biznesu
b2c
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biznes do konsumenta
sales pipeline
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lejek sprzedazowy
conversion rate
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współczynnik konwersji
lead generation
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generowanie leadów
prospect
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potencjalny klient
qualification
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kwalifikacja
cold calling
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zimny telefon
outreach
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kontakt z klientami
close rate
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wskaźnik zamknięcia
deal
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transakcja
contract
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umowa
customer acquisition
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pozyskiwanie klientów
customer retention
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utrzymanie klienta
sales target
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cel sprzedazowy
customer journey
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sciezka klienta
sales team
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Zespół sprzedaży
churn rate
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wzkaznik odplywu klientow
market share
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udział w rynku
product
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produkt
service
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usluga
customer feedback
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opinie klientów
segmentation
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segmentacja
CRM
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system do zarzadzania relacjami z klientem
customer data
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dane klienta
lead management
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zarządzanie leadami
opportunity
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okazja (sprzedazowa)
lead scoring
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ocena leada
account management
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Zarządzanie kontem
customer profile
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profil klienta
data entry
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wprowadzanie danych
automation
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automatyzacja
dashboard
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pulpit nawigacyjny
sales activity
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Aktywność sprzedażowa
sales metrics
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wskaźniki sprzedaży
data migration
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migracja danych
API integration
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Integracja API
pipeline stages
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etapy lejka sprzedazowego
email templates
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szablony e-mail
engagement
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zaangazowanie
campaign management
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zarządzanie kampanią
task management
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zarządzanie zadaniami
customer touchpoints
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punkty kontaktu z klientem
lead qualification
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kwalifikacja leadow
business intelligence
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inteligencja biznesowa
lead routing
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przekierowanie leadow
opportunity management
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zarządzanie okazjami (sprzedazowymi)
opportunity stages
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etapy okazji sprzedazowych
process automation
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automatyzacja procesów
service console
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konsola serwisowa
omnichannel
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obsluga wielo kanalowa
customisable reports
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raporty dostosowywalne
case resolution
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rozwiązanie przypadkow
lead source
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źródło leada
sales cycle
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cykl sprzedaży
discovery call
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rozmowa odkrywajaca
pain pointa
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problemy i potrzeby klienta
cross selling
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sprzedaż pokrewnych produktow
upselling
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sprzedaz drozszych produktow
follow up
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ponowny kontakt
prospect engagement
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zaangażowanie potencjalnych klientow
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