Marketing abbreviations

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Question Answer
4 As
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objects, objectives, organisation, operations
4 Cs
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customer needs, cost to user, convenience, communication
4 Os
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objects, objectives, organization, operations
4 Ps
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product, price, placement, promotion
7 Ps
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product, price, placement, promotion, people, participants, processes, physical evidence
ABC method
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attention-benefit-close method
AIDA
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attention, interest, desire, action
ATL
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above-the-line
B2B
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business to business
B2C
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business to consumer
B2G
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business to government
BTL
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below-the-line
C2C
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consumer to consumer
CATI
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computer assisted telephone interview
CAWI
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computer assisted web interview
CLM
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closed loop marketing
CMS
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content management system
CPC
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cost per click
CTR
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click through rate
DMP
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data management platform
FAQ
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frequently asked questions
FMCG
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fast moving consumer goods
GRP
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gross rating points
HTML
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hypertext markup language
LOP
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the law of one price
LTV
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lifetime value
PLC
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product life cycle
RSS
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really simple syndication
SEM
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search engine marketing
SEO
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search engine optimisation
SERP
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search engine results page
SWOT
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strengths, weaknesses, opportunities, threats
TTL
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through-the-line
URL
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uniform resource locator
VALS
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values and life-styles
WOM
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word of mouth

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