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Customer service
Customer service
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48 flashcards
radekwisniewski76
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being engaged
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być zaangażowanym, zajętym
put on hold
start learning
zawiesic
indifferent
start learning
obojętny
peak times, rush hours
start learning
czasy szczytu, godziny szczytu
complaints
start learning
reklamacje
to dispute
start learning
spierać się, kwestionować
to handle
start learning
obsługiwać
guarantee
start learning
gwarancja
rapport
start learning
dobre stosunki
to establish
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założyć / ukonstytuować
refunds
start learning
zwroty
refunds promptly
start learning
niezwłocznie zwroty
fuss
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zamieszanie
being at fault
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będąc winnym
one-off goodwill payment
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jednorazowa płatność
financial compensation
start learning
Rekompensata finansowa
pass the buck
start learning
avoid responsibility
get to the bottom of the problem
start learning
find a real cause of something
the last straw
start learning
the last in the series of irritating events
slip my mind
start learning
forget to do something
ripped off
start learning
paid far too much for something
talked at cross purposes
start learning
misunderstand somenone
go the extra mile
start learning
try harder in order to achieve something
to blame sb for sth
start learning
winić kogoś do czegoś
to mean
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znaczyć / oznaczać / uważać / mieć na myśli / mieć zamiar
distracted
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roztargniony
to recoil
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odbijać
to pay lip services
start learning
składać gołosłowne deklaracje poparcia czegoś
word of mouth
start learning
information you get by someone telling you
indulgence
start learning
pobłażliwość
collate
start learning
porównać, zestawić
intercede
start learning
interweniować, pośredniczyć
anxious
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zaniepokojony, zniecierpliwiony
anxiety
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niepokój
ashamed
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zawstydzony
confused
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zmieszany
thrilled
start learning
wstrząśnięty
astonished
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zdumiony
bewildered
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oszołomiony
frustrated
start learning
sfrustrowany
gerund = doing
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gerund = robienie
infinitive = to do
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bezokolicznik = robić
outcome
start learning
wynik
regret
start learning
żałować
promptly
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niezwłocznie
attentive
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uważny
nod
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skinienie
aware
start learning
świadomy
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