Complaints and apologies

 0    40 flashcards    daiyx
download mp3 print play test yourself
 
Question English Answer English
Please accept my ....... apologies
start learning
sincere
We're having a temporary problem...
start learning
with our software
we're doing everything we can to ... the issue
start learning
resolve / sort out
can you leave it ...?
start learning
with me for a day or two?
I'll look into the matter ...... and get back to you tomorrow
start learning
urgently
I'll send you ... immediately
start learning
a replacement
we are sending you a small gift as a...
start learning
gesture of goodwill
I can assure you that this...
start learning
will not happen again
I apologise again for any ... this has caused
start learning
inconvenience
If you have any further queries...
start learning
do not hesitate to contact me
(w imieniu) I'm writting...
start learning
on behalf of / for
(nieprofesjonalne zachowanie) ... of our sale staff
start learning
unprofessional conduct / unfortunate behaviour
Please accept my... everything that happened (przeprosiny)
start learning
sincere apologies for
(rozwiązać problem) You can be sure/ You have my assurance that I will
start learning
sort out the problem/ resolve the matter
(by zrekompensowac) We will also send you sth...
start learning
to compensate for the inconvenience caused
if you have any further queries
start learning
do not hesitate to contact me
I am writing in...... my order
start learning
connection with
I am writing to
start learning
complain about
I am writing to draw...
start learning
your attention
our order dated 16 september ...... that we wanted 1000 items
start learning
clearly stated
(bad) the goods were
start learning
faulty/ damaged/ in poor condition
(nieporozumienie) there seems to be...
start learning
an error / a misunderstanding
(pilnie) it is needed
start learning
urgently
(ponizej normy) the product I recevied was
start learning
well below the standard I expected
(musimy domagać się) we must insist on
start learning
an immediate replacement/ full refund
i hope that you will deal with this matter........ as it is causing me.......
start learning
promptly / considerable inconvenience
(apologising) I am writing ... to your recent complaint
start learning
in relation
i was very concerned to
start learning
learn about
i would like to apologise for the
start learning
inconvenience you have suffered
we appreciate that this has caused you considerable inconvenience, but we cannot accpet
start learning
any responsibility in this matter
please accept my assurance...
start learning
that this will not happen again
thank you for bringing...
start learning
this matter to my attention
zatytułowany
start learning
entitled
warunki
start learning
terms
domagać się
start learning
insist
pomimo
start learning
in spite of
faktura
start learning
invoice
ponadto
start learning
in addition
na domiar złego
start learning
to make matters worse
natychmiast
start learning
promptly

You must sign in to write a comment