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7 i 8 lekcja
7 i 8 lekcja
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61 flashcards
kubaspatrycjaa
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Question
Answer
annoyed
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zirytowany
cheerful
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pogodny
difficult
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trudny
frustrated
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sfrustrowany
grateful
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wdzięczny
helpful
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pomocny
knowledgeable
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wie duzo
patient
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cierpliwy
persuasive
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przekonywający
pleasant
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przyjemny
reassuring
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uspokajający, pocieszajacy
satisfied
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usatysfakcjonowany
sympathetic
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współczujący
upset
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zdenerwowany, zmartwiony
unplug
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wyjąć wtyczkę
plug in
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podłącz
switch on
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włączać
broke down
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zepsuł
it keeps crashing
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ciągle się zawiesza
stuck inside
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zakleszczony wewnątrz
properly
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prawidłowo
out of order
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nieczynny
write-off
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coś spisanego na straty, rupieć
charger
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Ładowarka
recharge
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ładowania
identify the symptoms
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identyfikować objawy
diagnose the fault
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zdiagnozować usterkę
sort out a problem
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rozwiązać problem
talk the customer
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mówić klientowi
escalate the problem to a supervisor
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prekazac problem do przełożonego
arrange visit
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zorganizuj wizytę
exchange the product
start learning
wymieni produkt
give a full refund
start learning
pełnemu zwrotowi
go ahead
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iść przodem
is tied up
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nie moze odebrac
i’ll put you through
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przelacze cie
wrong number
start learning
zły numer
have you got that?
start learning
czy masz to?
when whould be convenient
start learning
kiedy będzie odppwiadac
is not available
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jest niedostępne
i beg your pardon
start learning
Słucham(chcesz zeby powtorzyl)
hang up
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odkładać słuchawkę
speak up
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mówić głośniej
call back later
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zadzwonić później
hold on
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czekać/wytrzymywać
get back to
start learning
wrócić do
jim speaking
start learning
Jim mówi
what exactly seems to be the problem
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co dokładnie wydaje się być problemem
the line is bad
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jest zły zasieg
i'll conect you to
start learning
połączę cię z
the number is engaged
start learning
Numer jest zajęty
please hold the line
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proszę pozostać na linii
could you explain the problem you're having
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czy mógłbyś wyjaśnić problem, który masz?
it's not a very good line
start learning
to nie jest bardzo dobra linia
yours faithfully
start learning
Z poważaniem (som)
yours sincerely
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Z poważaniem
i am writing with regard to...
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Piszę w odniesieniu do...
i am writing to enquire about...
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Piszę w sprawie...
i would very much appreciate any help you might be able to give me
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Byłbym bardzo wdzięczny za każdą pomoc, jaką mógłbyś mi dać
don't hesitate to ask
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Nie wahaj się zapytać
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