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dorka1998
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zaktualizowany
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upgraded
formularz roszczenia
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a claim form
paragon
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a receipt
połączyć się
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merge
urzędnik
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a clerk
bagażnik
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trunk
odmówić
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to refuse to
wynająć
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hire
wynająć
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rent
przekierowany
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diverted
wydatki hotelowe
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hotel expenses
zrekompensować
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compensate
niedogodności
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inconvenience
okoliczności
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circumstances
pełen zakres
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a full range of
zajmowanie się
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handling
znane krajowe marki
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household names
oplaty
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fares
zagraniczni
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overseas
zatrzymać
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retain
potwierdzić
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Confirm
stanowisko
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counter
opóźnienia
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delays
rozważyć
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consider
przez co przeszli
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to be through
gest dobrej woli
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good will gesture
przewidywalny
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predictable
dbać
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look after
zapewnić
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assure
odmówić
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to refuse to
strata
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loss
oszacować
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assess
pobyt w hotelu
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hotel stay
narzekać
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to complain
skarga
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complaint
poradzić sobie z problemem
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cope with the problem
połączyć kogoś z kimś
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put sb through to sb
numer kierunkowy
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extention
dodzwonić się do kogoś
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get through to sb
pasować
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suit
odpowiedni
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suitable
oddzwonić
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to call back
dostepny
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available
zmienić
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reschedule
zatrzymać
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to retain
zadowolić
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satisfy sb's needs
satysfakcja
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satisfaction
zadowalający
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satisfactory
mieć na uwadze
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bear in mind
podaż
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supply
popyt
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demand
odzwierciedlić
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reflect
stawki
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rates
zmienić
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alter
zapewniać przez
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provide by
załoga
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a crew
godziny szczytu
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peak travel
godziny szczytu
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rush hours
przewidzieć
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predict
przewidzieć
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foresee
udogodnienia
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facilities
kluczowe cechy
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key features
nastawienie do
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attitude to
przeprosiny
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apology
pojawić się
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appear
pojawić się
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turn up
tablica odlotów
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Departures board
traktowanie
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treatment
miejsce przeznaczenia
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destination
niezawodne
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Reliable
korek uliczny
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traffic jam
marża
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profit margain
osiągnąć
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achieve
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