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Listen to the phone conversation start learning
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and answer the questions.
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Who is the caller phoning? start learning
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She 's phoning to the English Language College.
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start learning
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She wants to change from a general English course (which she booked online) to a business English course...
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Is the receptioniste able to help her? start learning
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Yes. The receptionist agrees to hold a place open for her until the caller can come in to the school to do the level test.
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Does the caller sound polite to you? start learning
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start learning
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Then listen again and check.
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I (?) like to (?) about a course. start learning
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I 'd like to enquire about a course.
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I (?) wondering (?) it (?) be (?) for (?) to change to that group. start learning
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I was wondering if it would be possible for me to change to that group.
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Can (?) tell (?) why I have to do it in person? start learning
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Can you tell me why I have to do it in person?
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Would (?) be any (?) of doing the level test on the phone? start learning
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Would there be any chance of doing the level test on the phone?
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Do you (?) me (?) what it involves? start learning
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Do you mind me asking what it involves?
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I'd be really (?) if you (?) hold a place for me till Saturday morning. start learning
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I'd be really grateful if you could hold a place for me till Saturday morning.
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Would you mind (?) that in an email for me? start learning
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Would you mind putting that in an email for me?
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(?) you tell me (?) the school opens? start learning
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Could you tell me when the school opens?
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Listen and say the enquires at the same time as the speaker. The tendency is for the intonation to go down and then up at the end of questions (as in 3 ,4 ,5 ,7 and 8) start learning
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Copy the polite intonation. and to go down on other types of sentences (as in 1, 2 and 6)
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I'd like to enquire about a course. start learning
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I was wondering if it would be possible for me to change to that group. start learning
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Can you tell me why I have to do it in person? start learning
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the intonation goes down and then up at the end
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Would there be any chance of doing the level test on the phone? start learning
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the intonation goes down and then up at the end
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Do you mind me asking what it involves? start learning
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the intonation goes down and then up at the end
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I'd be really grateful if you could hold a place for me Saturday morning. start learning
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Would you mind putting that in an email for me? start learning
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the intonation goes down and then up at the end
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Could you tell me when the school opens? start learning
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the intonation goes down and then up at the end
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How do you sound polite in your language? start learning
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What is more important, the words or the intonation? in many languages there are formal and informal versions of "you"...
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Where are you located? (Could / tell) start learning
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Could you tell me where you are located?
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Can I use your two-for-one deal more than once? (wondering) start learning
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I was wondering if/whether I can use your two-for-one deal more than once.
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Can my dog come with me? (like/know) start learning
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I'd like to know if/whether my dog can come with me?
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Tell me about the other people living there. (Would /mind) start learning
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Would you mind telling me about the other people living there?
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How many other people have inquired? (mind / asking) start learning
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Do you mind me asking how many other people have inquired?
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Could you explain how the free trial works? (I / grateful) start learning
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I'd be grateful if you could explain how the free trial works.
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