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unit 8
unit 8
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ksiezniczkajulia
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Question
Answer
oblożenie hotelu
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hotel occupancy
doskonały biznes
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excellent buisness
motywująca
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motivating
otwarty / towarzyski
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outgoing
szybkie myślenie
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quick-thinking
teatralny
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theatrical
nieznośny
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exasperating
satysfakcjonujący / opłacalny
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rewarding
obsługa hotelowa
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room service
zbyt duzo rezereacji
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overbooking
Recepcja
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reception area
personel
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staff
szybkość usługi
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speed of service
czyste sztućce i talerze
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clean cutlery and plates
łazienki
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en suite facilities
zainstalować
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install
patrzeć na
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look at
wznieść
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put up
odmalować
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repaint
podlaczyc
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rewire
zachęcać
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ecncourage
wymagający
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demanding
Praca administracyjna
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administrative work
noc do spania
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bed night
praca dorywcza
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casual labour
cięcie kosztów
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cost cutting
umożliwiać
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empower
oceniać
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evaluate
zachęta
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incentive
Obłożenie
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occupancy rate
polityka (zasady działania)
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policy
remont
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refurbishment
skończyć się
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run out of
utrzymanie personelu
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staff retention
zaopatrzony
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stocked
opinia klienta
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customer feeback
porównać
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compare
inspekcja hotelu
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hotel inspection
wykonczony psychicznie
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exasperating
noc do spania, doba hotelowa
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bed night
namawianie na droższy produkt
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upselling
popyt
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demand
porcelana
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porcelain
aneks kuchenny
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kitchenette
dodatkowe opłaty
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extra fees
gościnność
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hospitality
radzić sobie / uporządkować / rozwiazywac sprawe
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deal with / sort out
zmysł wzroku słyszenie dotyku
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sense of signt hearing touch
przyjecie na stojaco
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buffet
dozorca
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concierge
kran
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faucet
obrót
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turnover
zatrudnic
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take out hire
na skale krajowa
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nationwilde
wojewodztwa
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province
pokojowka
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chambermaid
konserwator
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maintance engineer
odznaka
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badge
prowizja
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commission
awans
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promotion
związek / unia
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union
nieefektywny
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ineffective
hojny
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generous
ceny
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target
zyski
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profits
dodatkowe profity (firmowy samochód, telefon)
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perks
krótki personel
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short-staffed
nadzorowac
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superwise
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