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Przydatne Customer Engagement Products Team
Przydatne Customer Engagement Products Team
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stefan138
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Question
Answer
istotny / trafny
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relevant
zapewniać
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to assure
wymagać
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to demand
skuteczny
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efficinet
dostępne bezpośrednio
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direct available
współpraca między działami
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cross functional collaboration
identyfikowalny
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traceable
tworzenie
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creation
ponieważ cały proces może być zarządzany w SF
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as the complete process can be manager in SF
włącznie z
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including
CSR poświęcają mniej czasu na przychodzące wiadomości e-mail Klientów
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CSR spend less time on inbound Customers email
jest to przekierowywane do samoobsługi online
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this is deflected to online self-service
status zamówienia
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order status
przez
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thru
są bardziej wydajne dzięki automatyzacji procesów
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are more efficient thru the automation of processes
zawartość
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content
szablony poczty głosowej
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voicemail templates
zadania
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tasks
nagrywanie połączeń
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call rekording
może reagować na żądania cyfrowe online
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can react to online Digital request
w dowolnym momencie
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anytime
gdziekolwiek
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anywere
obsługa terenowa
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field service
dzięki usprawnionym procesom planowania
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thru improved planning processes
Dane o wydajności
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performance data
pulpit nawigacyjny
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dashboard
raporty
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reports
które umożliwiają
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that enable
drążyć
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drill down
przypadek
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cases
możliwości
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opportunities
plany
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plans
tworzyć
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form
tworzą zespół
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form team
wokół / dookoła / w pobliżu
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around
skargi
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complans
śledź postępy
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track progress
wbrew planowi
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against plan
kluczowe spostrzeżenia
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key insight
krytycznych czynnik umożliwiający
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critical value enabler
zapewnia
start learning
provides
bezproblemowa
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seamless
przez
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across
urządzenia
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devices
rozwój
start learning
development
komercyjna doskonałość
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commercial excellence
możliwości
start learning
capabilities
warstwy
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layers
usługi o wartości dodanej
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value added service
współinnowacja
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co-innovation
zaopatrzenie
start learning
procurement
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