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Question		Answer
a person or an organisation that owes money is a d........ start learning		debtor
the document sent to the debtor by the creditor, showing how much money is owed and for what, is the s...... of an account start learning		statement
when one company joins another to form larger single company, the new company is the result of a m........ start learning		merger
a call to someone in the same area is a l...... call start learning		local
if you reach a switchboard you will have to ask for the e... you require start learning		extension
a small, specialised part of a market is called a market n... start learning		niche
the luxury end of the market is an u... start learning		upmarket
what the sakes up says to the potential customer is a sales p....... start learning		pitch
a product which can be recoginsed by its name is a b... start learning		brand
if you take a loan from the bank you have to pay i...... on this loan start learning		interest
all the neccessary costs for a company e.g. rent for buildings, electricity, telephone are called o...... start learning		overheads
the things you hope to do/achieve within a period of time are your o... start learning		objectives
if the company is doing very well it is t... start learning		thriving
E...... is a way of advertising when a famous person recommends a product. start learning		endorsments
the money that is spent by business is called the e... start learning		expendicier
materials in their natural state used to make something else, e.f. oil is r... m........ start learning		raw materials
most businesses need to borrow money to finance i........ they need to buy in order to help the company e.g. machines start learning		investment
employee of a company are also called l...... start learning		labour
when i...... is low, prices do not go up start learning		inflation
a company of which at least half the share capital is owned company called a parent or holding company is a s....... start learning		substitory
ab person or a company that offers the same or better goods of services as another and therefore competes for the same customers is a c...... start learning		competitor
money collected from employers and employees, or by the state, and invested to provide future pensions is called a p... start learning		pension fund
the coins and banknotes that belong to a particular country is its c....... start learning		currency
an arrangement with a bank or a firm that allow the customer to pay in and take out money, settle bills is a b........ start learning		bank account
a short list or a short account of what was said or decided at a business meeting is called m...... start learning		minutes
a person or an organisation that provides neccessary goods or services is a s....... start learning		supplier
the amount of something that is available to use or buy is a s...... start learning		supply
the desire of customers to obtain goods and services is a d........ start learning		demand
i don’t want a full-time job. I’d prefer to work p...... t....... start learning		part-time
the giving or receiving of a higher position or a more important job is p...... start learning		promotion
the act of stopping work or being asked to stop work and becoming a pensioner is called r...... start learning		retirement
the amount you would like to sell in a futury period is a s... t....... start learning		sales target
market r... gives you information about what people want, need and buy start learning		research
an association of two or more people who come together to run a business is called a p...... start learning		partnership
the chair declared the meeting c....... just before midday start learning		closure
the protection of books, plays, films, records etc. is ensured by means of a c........ start learning		copywriter
this car uses less petrol than the other so it is more e....... start learning		economical
before you leave the hotel you have to c....... o........ start learning		check out
any document sent along with the main (cover) letter is called an e........ start learning		enclosure
an organisational unit of a company is called a d...... start learning		department
we pay w... in cash to our part-time blue-collar staff start learning		wages
john is doing to many business t... and wants to cut the number of visits to foreign clients next year start learning		travel
the company is r... its prices by 10% this year start learning		reduce
one way to safeguard information in your computer is to make b...-up copies start learning		back-up
we have a long-term p...... of providing the highest possible levels of customer care start learning		policy
to put money into something for profit is to i...... start learning		invest
appropriate packing is a necessary conditions of q....... delivery start learning		quality
fluctuations in exchange rates require the introductionof respective c... to the contract start learning		clauses
money on a c... account can be withdrawn on demand start learning		current
any cheque we cash must have a g....... signature start learning		guaranteed
then the machines stop running the engineers have the opportunity to carry out the necessary m... start learning		maintenance
New Zeland’s main r....... are good agricultural land, forests and water power start learning		resources
how many people are going to a...... the meeting? start learning		attend
if a company cannot pay its debts it goes b....... start learning		bankrupt
i have to c... the appointment with my lawyer tomorrow because I am not very well, I’m afraid start learning		cancel
night s... workers will get paid double time for working unsocial hours start learning		shift
we will pay an extra b... at Christmas start learning		bonus
she analyses the general e...... problems faced by companies operating within traditional industries like shipbuilding start learning		economic
many complaints relate to f... goods start learning		faulty
the employees aho are responsible for preparing cheques, pay packets, are a........ start learning		accountants
the right to manufacture copies of a protected work is given by a l... start learning		license
the importers of cars manufactured in Belgium pay import d... on them start learning		duties
the place of departure of a consignment was Beeton and the d........ was Norton start learning		destination
in 1980 Nissan bought a s... in Motor Iberica Spain start learning		stake
the different m... for advertising include TV, radio, newspapers etc. start learning		media
some customers haven’t paid their bills yet, we will send them a r....... start learning		reminder
i enclosed a full c...... vitae start learning		curriculum
if you want to save money use c... paper, not the photocopier start learning		carbon
i’m happy to give George Philips a r...... for the job of a filing clerk start learning		reference
e........ secretary wanted to work in a small office (newspaper advertisement) start learning		experienced
Simon is in c...... of the stationery warehouse start learning		charge
the suppliers send the goods and then an i...... to the customer start learning		invoice
the part of the Stock Exchange where shares are bought and sold is called the f....... start learning		floor
to q... a price means to give the price at which one is prepared to buy or sell goods start learning		quote
the money paid to shareholders out of company’s profits is the d....... start learning		dividend
when an economy is in a period od reduced and slow business activity it is in r... start learning		recession
when a company makes neither a profit nor a loss it b........ start learning		breaks even
the percentage of the local sales of a product in a particular area or country obtained by one company is called a m... s....... start learning		market share
a person who owns shares in a company and is, therefore, a member of the company is a s........ start learning		shareholder
the total business done by an organisation in a given period of time is a t........ start learning		turnover
at the end of the year we should get a good p... r... start learning		pay rise
a t...... is a person, usually an employee, who is learning to do a job by having his/her work directed by someone more experienced start learning		trainee
the amount you think you will sell in a future period e.g. next year is a s... f...... start learning		sales forecast
a business activity in which two or more people or organisations work together is called a j... v...... start learning		joint vonture
at least we got to the main i...... on the agenda start learning		item
a b... is a person who helps you decide which company has the best insurance policy start learning		broker
many complains relate to f... goods start learning		flawed
the headmaster had been caught trying to b... a government minister start learning		bribe
problems in computer programmes are caused by b... start learning		bugs
recording financial transations is called b........ start learning		bookkeeping
if the company fails, it will stop t... and go into liquidation start learning		trading
western companies had problems selling refrigerators in Japan until they changed the d... to make them quieter start learning		design
managers are responsible for leading the people under them, who are called s...... start learning		subordinates
for companies who want to xpand into foreign markets, setting up a f...... is the safest and most profitable way start learning		franchise
i was a sales e...... but i didn’t sell office equipment start learning		executive
we haven’t got enough money to ...f... to buy a new house start learning		afford
Picasso’s paintings are considered to be ...s........ of art start learning		masterpieces
cuckoos are funny birds. They drop their eggs in.e... s of other birds start learning		nests
wheneer I travel by train, I try to find a free seat in a non-smoking ...p....... start learning		compartment
we knew nothing about your plans. Why didn’t you inform us in ...v.... that you were going to Rome? start learning		advance
could you tell us what exactly happened? We’re not ...l... with the story start learning		familiar
King Richard the Third built the ...s... and lived in it till he died start learning		castle
we like doing shopping in the ...t.... store because they have everything that we need start learning		department
Alan’s father is a musician. He plays the trumpet in a ...n. start learning		band
our daughter has been given a.w... in recognition of her great involvement in her school activities start learning		award
the last night storm has done a lot of ...m... to the houses and trees start learning		damage
Mr Jenkins works as a ...d... He passes sentences in court of justice start learning		judge
you won’t get rubber boots here. They are not ......b... in our shop start learning		available
if you want to ...h.... a success in sport, you must practise a lot start learning		achieve
there’s not a grain of ...u.. in what he says. He’s a notorious liar start learning		truth
our car has been out of ...d.. for three months now. The engine is broken start learning		order
The Chief Manager is not working this week. He has been on sick.e... since Monday start learning		leave
our neighbour, Mr Halley, hasn’t got a wife. He’s still ...g.. start learning		single
i have been ...b.. to move the middle finger even since I fell off a tree ad ==nd brok it start learning		unable
recently, some scientists have made a ...c..... of a new planet in a very remote system start learning		discovery
there’s no ... e for cancer........ start learning		cure
Monica can speak Spanish.l....... start learning		fluently
Gambling can be as dangerous a ...b.. as smoking is start learning		habit
The Greenpeace activists protest against the destruction of the natural ...r...... and demand freedom for animals kept in captivity start learning		environment
The workers who hadn’t been given a rise were really ...s.. start learning		upset
There are a few good articles on natural medicine in the lastest.s... of the Health magazine start learning		issue
our son has won the championship again this year. We’re very ...u. of him start learning		proud
although Bob and Andy are twins, they are not ...i... to each other start learning		similar
i forgot to ...v.. this letter to Mr Dean yesterday start learning		deliver
to prove the thief’s guilt, we need tangible ...d.... like his fingerprints or a video recording start learning		evidence
gold is more ...u.... than silver ....... start learning		valuable
don’t.p...... the tiger’s cage...... start learning		approach
the burglrs couldn’t take away one of the paintings because its ornamented ...m. was too heavy to carry start learning		frame
an apple pie isn’t difficult to make. You don’t need many ...g........ start learning		ingredients
have you got a cigarette ...h...? start learning		lighter
the plane with the hijackers on board hasn’t taken off yet. It’s still standing on the ...w.. start learning		runway
parents should teach children not to drop ...t.. in the street start learning		litter
i didn’t pay much for the car because it wasn’t new. Actually, it was ...c...-...n. start learning		second-hand
this is a huge factory. They employ a ...a.. of more than five hundered start learning		staff
Mr Clark retired last month. Alice has been in ...g. of the accounting department ever since start learning		charge
We arrived too late. All the rooms in the hotels had already been ...o... so we had to sleep in the open air start learning		booked
The Washington Post is not a magazine. It’s ...y start learning		daily
no cars or other vehicles are allowed in the city centre. This is an area only for ...d.......s start learning		pedestrians
on hot days, we let our kids put up a ...n. in the garden and sleep in it at night start learning		tent
our neighbour is a ... w. His wife died two years ago start learning		widower
as a vet, Mrs Dove knows how to look after both wild and ...m..... animals start learning		domestic
yesterday was my ...c.. day. My car was stolen and I lost all my documents. start learning		unlucky
litthe children are usually very ...r.... about everything start learning		curious
although we haven’t seen each other for more than a year, we still keep in ...u.. start learning		touch
amazingly, the Browns are very well off although Mrs Brown doesn’t work at all. Her husband is sure to earn a good ...l... each month start learning		salary
........ g to the lastest forecast, it’s going to be another stormy night start learning		According
it wasn’t easy to get a ticket for the final game. I had to stand in a long ...e.. from early morning start learning		queue
could you speak up. please. We can ...r... hear what you’re saying at the back of the hall start learning		barely
m husband sings in a church ...i.. He’s a baritone start learning		choir
the jewellery stolen from the window display was worth nothing. It wasn’t genuine. It was ...f..... start learning		artificial
i always have to write phone numbers down. I have poor memory for ...g... start learning		digits
the.o... h... is the seat of our local authority. It’s also one of the oldest buildings in the ciy start learning		town-hall
Tons of food are needed to reduce the umber of victims of ...m... start learning		famine
our students do not have to ...t... all he lectures, but they do have to take the exams start learning		attend
whenever I’m dog-fired, I love sitting in complete ...n.. without listening to any music or watching TV start learning		silence
my baby suffered from a terrible stomach ache an he vomited a few times at night. The doctor said he must have eaten something stale and got food ...o.... start learning		poisoning
strict safety ...a.... s were introduced before the Pope’s visit. start learning		measures
Mr Doe is stone deaf. He will not hear anything you say without his hearing.i. start learning		aid
we’re still in.e... We owe a lump sum of money to the bank start learning		debt
you only compliment and reward the workers from your department, but you keep forgetting about the other employees. How can expect them to tolerate such grave ...u..... start learning		injustice
Paula and James have been ...g.. for almost year now and they are planning to get married next summer start learning		engaged

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