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na koszt firmy
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on the house
obsluga klienta
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customer service
wydajny, efektywny
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efficient
siec hoteli
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hotel chain
priorytet
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priority
zwracac sie do kogos
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to adress smb
zorganizowany
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organized
zapach
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smell
podejsc do czegos postawa
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approach something with an attitude
postawa
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posture
obslugiwac kogos
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to serve someone
wyglaszanie opinii
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critique
wyglaszanie negatywnej opinii
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criticism
Ankieta
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questionnaire
grupa testujaca dany produkt
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focus group
interakcja personelu
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staff interaction
ankieta telefoniczna
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phone survey
audyt tajemniczego gościa
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mystery guest audit
strefa opinii na stronie internetowej
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feedback area on website
rozrywka
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entertainment
linia lotnicza
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an airline
broszura
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brochure
jakościowy
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qualitative
bezpośrednie pytanie
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direct question
dobrowolny
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unsolicited
uzasadniać
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justify
udowadniac
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prove
szatnia
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clookroom
ostrzegac przed czyms
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to warn of something
park tematyczny
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theme park
konkurs
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a competition
odebrac kogos
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pick someone up
podrzucic kogos
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pick up somebody
natychmiast
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straightaway
wplywac na cos
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have influence on something
identyfikacja
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identification
wybor
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choice
znizka
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discount
katalogi
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catalogues
nieefektywny
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ineffective
nieuczciwy
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dishonest
niedoceniony
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underestimated
przereklamowany
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overreated
letnia temperatura
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summer temperature
dwor
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court
osoba starsza
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elderly person
wykwintny
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elegant
wyłącznie
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solely
udogodnienia
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amenities
wozek inwalidzki
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wheelchair
inwalida
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invalid
obowiązek wynikający z prawa
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legal obligation
cierpliwy
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patient
niecierpliwy
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impatient
konsumpcja
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consumption
wynajem
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rental, lent
niedostepny
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inaccessible
utonac
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drown
zatonac
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sink
kamizeka ratunkowa
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life jacket
dostep do wozkow inwaliidzkich
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access to wheelchairs
tereny budynku
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grounds, premises
polaczyc kogos z kims telefonicznie
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get through
zaniedbanie
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negligence
dobry stosunek jakości do ceny
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good value of money
być zgodnym z czymś, podporządkowywać się czemuś
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comply with
osoba o ograniczonej sprawności ruchowej
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a person with reduced mobility
szlak
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trail
przekazać dalej
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pass on
przedzwonic
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call up
odzwonic
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get back
odlozyc sluchawke
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cut off
odkładać słuchawkę
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hang up
skończyć się
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run out
poczekaj, poczekaj
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hold on, hang on
doladowac telefon
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top up
telefon na abonament
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telephone with subscription
z przykrością informuję cię
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i regret to inform u
dostep do udogonienia
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access to fulfillment
z powodu
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owing to the fact that
jako że
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as
straty moralne
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moral losses
niezadowolony z czegos
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dissatisfied with something
przeszkadzsc komus
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disturb someone
kontynuowac
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move on, go on, carry on, go ahead
rozczarowujace
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disappointing
asortyment
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product catalogue
zazalenie
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complained about sth
niedoswiadczony
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inexperienced
zle sie zschowywac
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miss behaviour
nieszczery
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insincere
nieuczciwy
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dishonest
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