marketing

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Question Answer
brand
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is a name (or sometimes sign, symbol or design) used to identify the goods or services of a particular manufacturer, seller or supplier, and to differentiate them from the goods or services of competitors
product
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is defined by marketers as anything capable of satisfying a need or want (including services such as a bank loan, a haircut, a meal in a restaurant, or a skiing holiday).
product line
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is a group of closely related products, which usually have the same function and are sold to the some customer groups through the some outlets.
convenience goods
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is the set of all the product lines and items offered by a company.
Speciality goods
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are cheap and simple “low involvement” products which people use regularly and buy frequently with little effort, without comparing alternatives.
Product live
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are durable goods with unique characteristics that informed consumers have to go to a particular store to buy.
Shopping goods
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are “high involvement” products for which consumers generally search for information, evaluate different models, and compare prices, and take time to make selection.
Product elimination
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is the process of withdrawing products from the market when they are no longer profitable.
Line-filling
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means adding further items in that part of a product range which a line already covers, in order to compete in competitors’ niches, to utilize excess production capacity, and so on.
Line-stretching
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means lengthening a company’s product line, either moving up-market or down-market in other to reach new customers, to enter growing or more profitable market segments, to react to competitors’ initiatives, and so on.
marketing
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matching what the business organization produces with what customers want
niche
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a small, specialised part of a market
junk mail
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letters about products and services which you haven’t asked for and probably don’t want
hype
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promoting a product or service with exaggerated or intensive publicity
brand
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a product which can be recognized by its
upmarket
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aiming at the luxury end of the market (expensive image)
downmarket
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aiming at the mass end of the market
sponsorship
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supporting a cultural or sporting enterprise in return for advertising
crowded market (zatłoczony rynek)
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one with too many competing products
campaign
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a promotional activity over a specific period of time
reposition (repozycja)
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change the image of a product or service
pitch (short speech) (krótka mowa)
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what the sales rep says to the potential customer
mailshot (newsletter)
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when the same letter is sent to a large number of possible buyers
merchandising
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a range of minor products which all carry the name of a major product
endorsement (polecenie, potwierdzenie)
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when a famous person recommends a product in an advertisement
brochure
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a booklet giving information about the company’s products or services
market research
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information about what customers want and need
market segment
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a group of customers of similar age, income level and social group
market share (udział w rynku)
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the percentage of sales a company has
consumer behaviour (zachowanie)
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description of typical customer
consumer profile
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where and how people buy things
consumer goods
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things people buy for their own use (na własny użytek)
product launch
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(wprowadzenie) introduction of a product to the market
product lifecycle
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length of time people continue to buy a product
product range
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(asortyment) set of products made by a company
sales forecast
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(prognoza) how much a company thinks it will sell in a period
sales figures
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(dane) numbers showing how much a company has sold in a period
sales target
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how much a company wants to sell in a period
advertising campaign
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a programme of advertising activities over a period, with particular aims
advertising budget
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an amount of money available for advertising during a particular period
advertising agency
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a business which advises companies on advertising and makes ad
product
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goods or services that are sold
price
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the cost to the buyer of goods or services
promotion
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informing customers about products and persuading them to buy them
place
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where goods or services that are sold

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