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Question
Answer
comprador activo
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active buyer
direcciones de los clientes
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customers' addresses
subscriptor activo
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active subscriber
establecer relationes a largo plazo
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to build long-term relationships
registros de crédito
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credit records
usuario actual
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actual user
gusto del consumidor
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consumer taste
identificar los clientes
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to identify the customers
cuenta clave
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key account
interactuar con los clientes
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to interact with the customers
acciones orientadas a los clientes
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action-oriented consumer
lealtad del cliente
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customer loyalty
rezagado
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laggard
comprador final
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ultimate buyer
insatisfacción del cliente
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customer dissatisfaction
pionero
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adopter
clientes actuales
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current customers
protección del cliente
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consumer protection
deserción de clientes
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customer defection
no cubrir las necesidades del cliente
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to uncover customer needs
tomar medidas para comprar el producto
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to take steps to buy the product
comprador potencial
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potential buyer
nivel de ingresos
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income level
clientes potenciales
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prospective customers / prospects
relaciones públicas
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public relations
punto de vista del cliente
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customer's viewpoint
saber las expectativas del cliente
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to meet customers' expectations
tener conocimiento del producto
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to become aware of the product
estado civil
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marital status
comprador anónimo
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mystery shopper
línea de atención al cliente
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consumer helpline
establecer una base del consumidor
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to build customer base
establecer un perfil del consumidor
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to build a consumer profile
revelar la información del cliente
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to disclose customer data
gusto del consumidor
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customer likes
valor del tiempo de vida del cliente
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customer lifetime value
captación
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canvassing
amplio abanico de clientes
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ample customers
clientes fieles
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loyal customers
modelo en el comportamiento del consumidor
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patterns in consumer behaviour
satisfacción del cliente
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customer satisfaction
gestión de la relación con el cliente
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customer relationship management
retención del cliente
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customer retention
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