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Question		Answer
pedir disculpas / disculparse We apologize for the mix-up with the order. start learning		to apologize Nos disculpamos por el malentendido con el pedido.
devolver a alguien I'll make sure she gets it back to you by Friday. start learning		to get back to someone Me aseguraré de que ella te lo devuelva antes del viernes.
investigar / estudiar I'll look into your question and call you back. start learning		to look into something Estudiaré tu pregunta y te volveré a llamar.
acabar / completar lo que se empieza We follow through on every customer orders. start learning		to follow through Completamos todos los pedidos de nuestros clientes.
encargarse de / ocuparse de algo I'll put you through to somebody who deals with it. start learning		to deal with Le pasaré con alguien que se encarga de ello.
asegurar I can assure you that you will receive a refund by Friday. start learning		to assure Puedo asegurarle que recibirá un reembolso antes del viernes.
estar encargado de / ser responsable de Could you tell me who is in charge of this account? start learning		to be in charge of / to be responsible for ¿Podría decirme quién está encargado de esta cuenta?

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Customer Care - palabras - Business English